| Q – |
|
Is it better to make reservations online or by phone? |
| A – |
|
For those who wish to track their reservation is preferable to reserve online or by fax. |
| Q – |
|
How do I know my reservation is confirmed? |
| A– |
|
We will send you a confirmation by email or fax. |
| Q – |
|
What happens to my reservation if my flight comes in late? |
| A– |
|
Every room for which reservation is confirmed will be held until the following morning. |
| Q – |
|
What is your check-in and check-out time? |
| A– |
|
Check in and check out time is usually done by 12am. |
| Q – |
|
Does the hotel have rooms for non-smokers? |
| A– |
|
Yes. |
| Q – |
|
Is the hotel equipped with an elevator? |
| A– |
|
Yes. |
| Q – |
|
Can I store my luggage at the front desk as I will be arriving before check-in time? |
| A– |
|
Yes, the hotel has a luggage room. |
| Q – |
|
Do you offer airport pick up and drop off? |
| A– |
|
Taxi service is available at the airport and the fare is between (150 & 200dhs). |
| Q – |
|
Are the rates per person or per room? |
| A– |
|
Please check the rate list. |
| Q – |
|
Do you offer a room rate for short stay (day use)? |
| A– |
|
Yes, depending on availability. |
| Q – |
|
Are taxes included in the room rates? |
| A– |
|
Please check the rate list. |
| Q – |
|
What credit cards are accepted for payment? |
| A– |
|
Visa, Master Card and American Express. |
| Q – |
|
Can I pay cash during check-out? |
| A– |
|
Yes. |
| Q – |
|
Do you offer discounted rates for groups or in the case of an extended stay? |
| A– |
|
Yes. Please contact the booking service. |
| Q – |
|
Can I book excursions through the hotel? |
| A– |
|
Yes. |
| Q – |
|
Can I rent a car through the hotel? |
| A– |
|
Yes. |
| Q – |
|
What are the temperature and the weather like in Agadir? |
| A– |
|
Sunny 300 days/yr and the temperature is 22º C in the winter and 26º C during the summer. |
| Q – |
|
What electricity voltage is used in Morocco? |
| A– |
|
The voltage is 220v. Converters are needed for US appliances and Plug Adapters are
required for UK appliances. |
| Q – |
|
Does the hotel provide city maps?
|
| A– |
|
Yes, please make your request at the reception.
|
| Q – |
|
Are high chairs available for the restaurant?
|
| A– |
|
Yes. |
| Q – |
|
Is vegetarian cuisine available in the restaurant?
|
| A– |
|
Yes, on request. |
| Q – |
|
Is your hotel equipped for persons with special needs?
|
| A– |
|
Yes, two rooms are reserved for persons with special needs. Please reserve in advance. |
| Q – |
|
Are dogs allowed in the hotel?
|
| A– |
|
Yes, up to 5kgs but not admitted in the main restaurant |
| Q – |
|
How do I make comments and suggestions? |
| A– |
|
You comments and suggestions are most precious. Please, <Contact us>
|
